SUPPORT
We're here to help
Find answers in the help portal, reach our support team, or book a session with a specialist.
Email support
Questions about your account, billing or a specific booking? Write to us.
info@aventir.ioFAQ
Common questions
How fast do you respond?
We answer most support emails within one business day. Growth and Enterprise plans include priority responses, and Enterprise customers have a dedicated success manager.
Where can I report an issue with a booking?
Use the help portal's troubleshooting section first — most sync and availability issues are covered there. If that doesn't solve it, email us with the booking reference and we'll investigate.
Do you offer onboarding help?
Yes. Every new account gets access to our onboarding wizard and checklist, and paid plans can book guided onboarding sessions with our team.