A booking is missing from my calendar

OTA orders usually sync within a minute, but occasional delays of up to 15 minutes are normal during high load. Before anything else, hard-refresh the calendar and check the date filter.

Force a resync

Open Bookings → Sync status and press Resync for the affected channel. Aventir re-pulls the last 48 hours of orders and reconciles anything that was skipped.

Still missing?

Contact support with the OTA order number and we will trace it in the integration logs.